Legal
Privacy Policy
Rolls Right Industries Ltd. is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal and account information.
Overview
Our Commitment to Your Privacy
This privacy policy describes our practices regarding your account information collected through our website at rollsright.ca. In this policy, "account information" means your name, company name, account number, address, telephone number, and email addresses, plus other information that identifies you — including your industry, your customers, and order history.
Rolls Right Industries Ltd. and its affiliated companies are committed to handling your personal information responsibly and transparently.
Data Collection
What Information We Collect
We collect information in two primary ways when you interact with our website and services:
- When you create orders — We collect your name, address, and shipment information to process your order. You may also place orders by telephone. We collect information contained in cookies, such as your orders and log-in data, to personalize your ordering experience.
- When you create a Customer Portal account — We collect your username, password, and email address to protect your account. You can help us ensure your privacy by not sharing your username or password with others.
Data Usage
How Your Information Is Used
We may use your account information for the following purposes:
- To provide products or services you have requested
- To respond to communications from you
- To contact you regarding your account or orders
- As part of our standard business practices and analysis
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Sharing
Will My Information Be Shared?
We restrict access to your account information to those who need access to use it as set forth in this policy. Access to your personal information is limited to authorized Rolls Right personnel only.
Only authorized Rolls Right personnel are permitted to access your account password and sensitive account data. We do not share your information with third parties except as necessary to fulfill your orders or as required by law.
Security
How We Protect Your Information
Your account information and order history are kept behind our firewall on separate, secure servers. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
- Account data stored on separate secured servers behind a firewall
- Restricted access — only authorized personnel can view account details
- Passwords are protected and accessible only to authorized Rolls Right staff
Cookies
How We Use Cookies
Our website uses cookies to improve your browsing experience and personalize your ordering process. Cookies may store information such as your login data, order preferences, and session details. You can configure your browser to refuse cookies, though this may affect the functionality of certain features on our website.
Updates
Changes to This Policy
Rolls Right Industries Ltd. reserves the right to modify this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We encourage you to visit our website periodically to review any updates to this policy. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
This policy was last reviewed in March 2026. Please check back regularly for any updates.